Contact True Form Peptides

Effective Date: July 1, 2026

Our team is committed to providing responsive, professional support for customers, laboratories, and research professionals. Whether you have questions about an order, shipping, or your account, we’re here to help.

General Contact Information

True Form Peptides
30 N Gould St Ste N
Sheridan, WY 82801

Email: [email protected]
Phone: (877) 978-7836

Business Hours:
Monday–Friday, 9:00 AM–5:00 PM (Mountain Time)
Closed on federal holidays.

Order & Shipping Support

If you have questions about an existing order, please include your order number when contacting us so we can assist you as quickly as possible.

For orders protected with Route Shipping Protection, claims involving packages that are lost, stolen, or damaged during transit should be submitted directly through the Route Claims Portal. Route provides the fastest resolution for eligible shipping claims.

If Route protection was not selected during checkout, shipping-related claims should be filed directly with the shipping carrier using your tracking information.

Research Products

True Form Peptides supplies products exclusively for laboratory research purposes. We do not provide dosing recommendations, reconstitution instructions, medical advice, or guidance regarding human or veterinary use.

For additional information regarding the intended use of our products, please review our Research Use Disclaimer.

Helpful Resources

Important Notice: All products sold by True Form Peptides are intended exclusively for laboratory research purposes and are not intended for human consumption, veterinary use, or the diagnosis, treatment, cure, or prevention of any disease.